How to make agency onboarding easy: An 8-step new client checklist with expert tips for creating the ultimate client experience

You did it! You pitched a prospective client, knocked their socks off with your marketing prowess, and added another client to your agency’s roster. Things are off on the right foot, but now it’s time to deliver on what you promised. This starts with effective agency onboarding. To make things simple, we’ve created an 8-step […]
7 Unbelievable Client Horror Stories

We asked members of the HeyOrca community to share some of their most outrageous client stories for Halloween, and they didn’t disappoint. So get comfy, make sure all your doors and windows are locked, and read on.Agencies and freelancers beware, you’re in for a scare! 1) The Tale of the Dog and the Dummy By […]
Why your client-agency relationship is failing (and how to fix it)

Social media marketing agencies should always treasure a good client relationship. Good relationships carry a level of trust that lets ideas transfer easily between organizations. They also make for speedy and effective project execution. But relationships can be fragile, especially when money is involved. We’re here to teach you the signs of an unhappy client […]
How This Agency Creates an Amazing Client Relationship, Digitally

Welcome to our Agency Spotlight series! Each article will feature pioneers of the #agencylife and how they run their businesses in the modern world. Although COVID-19 has impacted agencies of all sizes, we are inspired by digital agencies like Yellow Line Digital who have adjusted to the new normal of the agency life. Check out […]
Building Your Brand on Social: How This Agency Uses Social Media to Scale

Welcome to our Agency Spotlight series! Each article will feature pioneers of the #agencylife and how they run their businesses in the modern world. This week, B2B Consulting firm, Skaled, share their tips on how they build their client’s brand on social and how to create and maintain a great client-agency relationship. Who are you? […]
Growth by Tracking: How This Agency Uses Numbers to Their Advantage

Welcome to our Agency Spotlight series! Each article will feature pioneers of the #agencylife and how they run their businesses in the modern world. This week, Digital Marketing Agency, Search & Gather, chats about why digital marketing is a numbers game and how they help their clients grow through tracking. Who are you? What is […]
Agency Spotlight: Peggy Harnock, CEO of The Social Gourmet

Welcome to our Agency Spotlight series! Each article will feature pioneers of the #agencylife and how they run their businesses in the modern world. Peggy Harnock is the CEO of The Social Gourmet, a boutique agency helping small businesses grow their online presence. Peggy and her team have been clients of HeyOrca since 2018 and […]
Turning Frenzy into Creativity: How This Agency Embraces Chaos

Welcome to our Agency Spotlight series! Each article will feature pioneers of the #agencylife and how they run their businesses in the modern world. Who are you? What is your background? Media Frenzy Global is a PR content marketing agency based in Atlanta, Georgia. Led by two fearless women, CEO and Founder Sarah Tourville and […]
Why Staying Transparent is this Agency’s Ethos

Welcome to our Agency Spotlight series! Each article will feature pioneers of the #agencylife and how they run their businesses in the modern world. Who are you? What is your background? My name is Luke Tobin and I am the Commercial Director here at Digital Ethos, an award-winning full-service digital agency, founded in 2014. We […]
Sparking Connection: How to Foster Belonging in an Agency When Working Remotely

Welcome to our Agency Spotlight series! Each article will feature pioneers of the #agencylife and how they run their businesses in the modern world. Who are you? What is your background? If you would have asked me on my college graduation day where I thought my career would take me, social media was the furthest […]